TOK Privacy Policy

TOK (Scotland) Ltd trades as Tree of Knowledge. For the purpose of this document, the company will be referred to as Tree of Knowledge. This privacy policy will explain how Tree of Knowledge uses the personal data we collect from you when you use our website or make contact with us.

Any personal data provided by you to Tree of Knowledge through engaging with our services, subscribing to our communications, or through your use of this website will be held and processed in accordance with the data protection principles set out in the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and any subsequent relevant legislation applicable in the United Kingdom. This policy only applies to this website. When we link to other websites, we encourage you to read the privacy policy statements contained on those sites.

If you have any queries concerning your personal information or any questions on our use of the information, please email [email protected].
 

We have reviewed our practices in July 2022.

We do not disclose your details to any third parties except with your consent.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

• Technical information – This website keeps track of usage data, such as the source address that the page request is coming from (your IP address, domain name, operating system, browser type), date and time of the page request, the referring website (if any) and other parameters in the URL (for example search criteria). This information is stored in log files and is used for system administration and aggregated and statistical reporting but is not attributed to you as an individual.
• Personal identification information gathered when signing up to engage with our services, attending a public event or subscribing to an email mailing list including name, email address, phone number, job role, workplace name, workplace address
• Marketing preferences as indicated by you, when you purchase a service or sign-up to an event
• Personal identification and wellbeing information via our TOK Wellbeing Surveys
• Personal identification information and feedback from our workshops

·       If you are making a payment, we will collect further details with your explicit permission

How do we collect your data?

 You directly provide Tree of Knowledge with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey, wellbeing survey or provide feedback
• Subscribe to our mailing list
• Use or view our website via your browser’s cookies

How will we use your data?

Tree of Knowledge collects your data so that we can:

• Process your order and manage your account
• Email you with special offers on other products and services we think you might like

·       Email you with helpful content to inspire you and your team

We do not disclose your details to any third parties except with your consent.

How do we store your data?

Your data will not be transferred to, stored at, or processed in a destination outside the United Kingdom. We will store your information on databases held in locations that have been tested for electronic and physical security and access will be permitted only to those with a need to know. We will not store your personal information for longer than is necessary. Data is reviewed annually, and any data that is no longer required or considered of legitimate interest will be erased the best of our abilities. You have the right to access, rectify or erase your data at any point.

Marketing

Tree of Knowledge would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Tree of Knowledge from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please unsubscribe via the link at the bottom of any email marketing you receive.  

What are your data protection rights?

Tree of Knowledge would like to make sure you are fully aware of all of your data protection rights. Every user has their own individual rights which are summarised here on the ICO website. If you make a request, we have one month to respond to you. In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.

 If you would like to exercise any of these rights, please contact us at our email:

Contact: Data Protection Officer

Email: [email protected]

Call: 01383 621648

Write: Tree of Knowledge, 1st Floor, Unit 4 Halbeath Business Park, Kingseat Road, Dunfermline, KY11 8RY

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Tree of Knowledge uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Pre-populating previously selected preferences

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This is currently not used for advertising purposes, but Tree of Knowledge reserves right to use this information to share relevant advertising based on your visit to our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Tree of Knowledge keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 July 2022.

How to contact us

If you have any questions about Tree of Knowledges privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Contact: Data Protection Officer

Email: [email protected]

Call: 01383 621648

Write: Tree of Knowledge, 1st Floor, Unit 4 Halbeath Business Park, Kingseat Road, Dunfermline, KY11 8RY

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Tree of Knowledge has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Call: 0303 123 1113